FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Has COVID -19 Affected Admyhair Services?


We at Admyhair would first like to wish you all well during this challenging and uncertian period within this worldwide pandemic. It is important to protect yourselves and your families as much as you possibly can. We are also working hard to maintain high health and saftey standards, ensuring that everthing we do at Admyhair is following strict guidlne processes. You are our top priority! We are following all the government guidelines and we will do so for the forseeable future. Admyhair are open as normal and we are taking extra steps to ensure that your orders are managed in a timely fashion. any delays for any reason are communicated at your earliest convenience. All products are carefully sanatised and all neccessary precautions are being taken to eliminate risk of contamination. Our dedicated team is here 24 at the click of a button should you have any queries regarding purchasing, delivery or aftersales. Please get in touch via our contact form should you need us to answer any questions.




When will I receive my order?


All orders are processed within 48 hours of purchase, unless you have paid for our Next Day service where your order will be purchased within 24 hours. All standard UK orders will be deleivered within 1 - 3 business days All Next Day orders will be delivered on the next working day as long as your order is palced before 3pm. Orders after 3pm will be processed ob the next business day. International orders can take upto 15 days when shipped by Royal Mail International and 4 days when shipped by DHL. Custom colour and custom made orders can take longer and all communication will be sent by email once order has been placed.




Do you make Custom Made Wigs?


Admyhair Custom make wigs for all buyers that require this service. Wigs made at the time of purchashing hair from us will be charged at £40. Any other wig making services start from £50. DM us or send a message via our contact us form for more details




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.




What hair do I need in order to make a wig?


Admyhair Bundle Sets are perfect for making a wig. A Bundle Set comes complete with 3 bundles of 100g wefts, and either a closure or frontal. For bundles over 22" you may wish to purchase an extra bundle if you like your wigs extra thick. Send us a message if you are not sure and we can advise you personally.




How long can I keep my wig for?


We always look for the very best hair, so typically with good care and maintenance your wig can last upto 2 years. We do have clients that have used their hair for over 4 years!




What if I want to return the wig, and I haven't cut the lace?


We are sure you will love your new wig. Please note that once a wig has been made for you, we will not be able to accept a refund. If you are unsure about your purchase we recommend you buy the bundles and receive them before you commit to having a wig made. If you are buying a lace wig, once the lace has not been cut you will be able to exchange or receive a refund.




My head's a little bigger than most women, can I still wear wigs?


Sure you can! Admyhair has 3 size caps that we can use to make your wig. Please let us know the circumference of your head and we can guide you. We also attach a band that is removable should you not need it.





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